Introduction

These instructions guide new Cal Poly Pomona applicants, students (new, transfer, returning, and College of Professional and Global Education (CPGE) students), employees (tenure-track faculty, lecturers, and staff), auxiliary staff and sponsored affiliates through the BroncoIdentity account claiming process. You will need your BroncoNumber and Claim Code to complete the account claiming process.

During the account claiming process, you will verify your identity, accept Cal Poly Pomona’s Appropriate Use Policy, provide your BroncoName (username), set your BroncoPassword, create secret security questions, and Set SMS Password Recovery.

Secret security questions allow you to reset your password if you forget your BroncoPassword. SMS Password Recovery will send a BroncoPassword token to your mobile device to reset your BroncoPassword when needed.

Campus Roles

Applicants for admission, new students, or students returning after more than one year

Applicants, new students, or students returning after more than one year will receive their BroncoNumber and Claim Code from the Office of Admissions and Outreach or an email from the College of Professional and Global Education.

Claiming your account allows you to access BroncoDirect, your portal for class scheduling, registration, grading, academic advisement, financial aid, and other services.

Tenure-track faculty, lecturers, and staff: New faculty, lecturers, and staff receive information for claiming their BroncoIdentity when they complete their hiring paperwork with Payroll Services.

Auxiliary staff and sponsored affiliates

Auxiliary Staff: Auxiliary staff should receive their BroncoNumber and Claim Code from CPP Enterprises Employment Services.

Sponsored Affiliates: The IT Service Desk will contact Sponsored Affiliates to provide your BroncoNumber and Claim Code.

Resources

• Questions regarding admission to Cal Poly Pomona or if you are an applicant to the university who has yet to receive a unique BroncoNumber and Claim Code, contact the Office of Admissions and Outreach.
• If you have your unique BroncoNumber and Claim Code and need help with the identity claiming process, Contact the IT Service Desk.
• Applicants and new employees should take precautions to maximize computing security on and off campus by following the safety recommendations outlined on the Information Security page.
• For employees and some applicants, you can find instructions on how to set up your Cal Poly Pomona email account in the Email guide in eHelp.
• What is a BroncoIdentity?
• See Claiming Your Bronco Account for additional information.